Cancellation and Refunds

Our Commitment to You

We want every user to be completely satisfied with HumanizeAI. That's why we offer transparent policies and risk-free options to ensure you're confident in your choice.

Our Cancellation Policy

You can cancel your subscription at any time without penalty or fees. We believe in flexibility and fair treatment.

How to Cancel

Follow these simple steps to cancel your subscription:

1. Navigate to My Accounts → Billing

2. Click "Manage Plan"

3. Select "Cancel Subscription"

4. Confirm your cancellation in the dialog box

The entire process takes less than a minute.

What Happens After Cancellation

Immediate Effects:

• Your subscription is marked for cancellation

• You won't be charged for the next billing cycle

• Cancellation confirmation is sent to your email

Access Continuation:

• Your access continues until the end of your current billing period

• You retain all premium features until then

• You get full value from what you've already paid

Account Transition (after your current billing period):

• Your account automatically downgrades to the free plan

• All your data and documents remain accessible

• You can still view and export your content

Reactivation

Changed your mind? You can resubscribe at any time:

• Choose any available plan

• Your previous work and documents are still there

• Reactivation takes effect immediately

After Cancellation

Your Content and Data

All your work remains safe and accessible:

• Documents: Every document you created stays in your account.

• Generated Content: All humanized text, articles, and writing remains available.

• Settings: Your preferences and configurations are preserved.

• Free Plan Access: You can view, edit, and export your work using free plan limits.

What Changes

With the free plan, you'll have:

• Limited monthly word count

• Reduced per-check limits

• Basic feature access

• All your existing content intact

You can upgrade again anytime to restore full capabilities.

Our Refund Policy

If you're not satisfied with the service, you can request a full refund within three days of your purchase. No questions asked, no hassle.

Why We Offer This:

• We're confident in our product quality

• You deserve time to fully explore the platform

• Your satisfaction is our priority

Try Before You Commit

Before subscribing to a paid plan, you can experience HumanizeAI risk-free:

Generous Free Plan Available

• Test all core features

• Experience the humanization quality

• Understand the interface and workflow

• Determine which plan fits your needs

How to Request a Refund

Eligibility Requirements

Refunds are available within 3 days of your purchase date. This window begins from the moment your payment is processed.

Step-by-Step Refund Process

Requesting a refund is straightforward:

1. Email our support team at hello@humanizeai.com

2. Include your account email and subscription details

3. Briefly mention your reason (optional but helps us improve)

4. We'll process your refund promptly

What You'll Need:

• Your account email address

• Subscription plan name

• Purchase date (if available)

Processing Timeline

Refund Processing: We process approved refunds within 1-2 business days.

Bank Processing: Depending on your payment provider, the refund may take upto 10 business days to appear in your account.

Confirmation: You'll receive email confirmation once your refund has been processed.

Common Questions

About Cancellation

Can I cancel anytime?

Yes, you can cancel your subscription at any time with absolutely no penalties or fees. You maintain access until the end of your current billing period.

Will I lose my data if I cancel?

No, all your documents and generated content remain accessible in your account. You'll have free plan access to view and export your work.

Can I pause my subscription instead of canceling?

We don't currently offer subscription pausing, but you can cancel and resubscribe whenever you need the service again. Your data will be waiting for you.

What if I cancel by accident?

Contact our support team immediately at hello@humanizeai.com. If you reach out before your billing period ends, we can help restore your subscription.

About Refunds

What if I'm past the 3-day refund window?

After the 3-day period, we don't offer prorated refunds. However, your subscription remains active until the end of the billing period, ensuring you get full value from your payment.

How long does a refund take?

We process refunds within 1-2 business days. Your payment provider may take an additional 3-5 business days to credit your account, depending on their processing times.

Can I get a refund if there's a technical issue?

If you're experiencing technical problems, please contact support first. We'll work to resolve any issues. If we can't solve the problem and you're within the 3-day window, a refund is available.

Making the Right Decision

Before You Cancel

Consider these options:

Downgrade Your Plan: If cost is a concern, switching to a lower-tier plan might better fit your budget while maintaining access.

Contact Support: We're here to help. Sometimes a quick conversation can resolve concerns or unlock features you didn't know about.

Review Your Usage: Check your usage dashboard to see if you're on the right plan for your needs.

Why Users Stay

Many users who consider canceling find value in:

• Superior humanization quality compared to alternatives

• Time saved on content creation and optimization

• SEO and AEO optimization features

• Reliable AI detection bypass

• Responsive customer support

Need Additional Help?

We're here to support you through any billing, cancellation, or refund questions, email us at hello@humanizeai.com